Frequently Asked Questions (FAQ)
We’ve put together some common questions to help you out! If you need more info, feel free to reach out. 😊
📦 Orders & Shipping
📍 Where do you ship from?
We ship from trusted fulfilment centres across the U.S. to get your order to you as quickly as possible.
🚚 How long does shipping take?
- Processing Time: 1-3 business days
- Shipping Time: 2-8 business days
- Tracking: You’ll receive a tracking link as soon as your order ships!
📬 Do you offer free shipping?
Yes! We offer FREE shipping when you order 2 or more hoodies.
👕 Returns & Exchanges
🔄 Can I return or exchange my order?
Because our products are made-to-order, we do not accept returns or exchanges for wrong sizes or change of mind. Please double-check the size chart before ordering!
🛠 What if my item arrives damaged or incorrect?
If your item arrives with a defect or mistake, we’ll gladly replace it or issue a refund. Just email us within 30 days with a photo of the issue, and we’ll take care of it.
💳 Payment & Discounts
💰 What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options at checkout.
🎉 Do you offer any discounts?
Yes! Subscribe to our newsletter for exclusive discounts and special offers. Plus, don’t forget—free shipping on 2+ hoodies!
📧 Contact Us
Still have questions? We’re happy to help! 🙌
📩 Email us at: contact@savedbyjesus.shop
📱 DM us on Instagram: @sbjwear